Practical Approach to Care Kit Community Care Worker
The PACK CCW guide is being developed for use by Community Care Workers (CCWs) during patient consultations in the community. The first module covers seven priority chronic conditions and assists the CCW to support the patient who is on lifelong treatment to understand his/her condition, take treatment correctly and recognise when to seek urgent care.
PACK Patient Information Leaflets reiterate key messages and are designed for use in a one-on-one consultation or in a support group. Both the guide and the patient information leaflets have been translated from English into Afrikaans and isiXhosa to encourage uptake and to aid understanding.
The first module of the PACK CCW guide has been implemented as a National Health Insurance project alongside the PACK Adult programme in the Eden district, Western Cape. The Knowledge Translation Unit equipped 12 district-based training coordinators to be PACK CCW trainers. During a four-month period, they trained 285 CCWs who now use the guide during their home visits and support groups. Rollout to the rest of the province is set to commence in the second half of 2016.
The programme has received positive feedback from the trainers and the CCWs themselves who affectionately call the guide “die Boekie” (‘the little book’ in Afrikaans). They like its concise standardised format, simple messages, illustrations and a medication list that assists the CCW to explain their patients’ medication effects and side effects.
The second module of this CCW will contain an approach to rest of the Chronic Conditions in PACK Adult, the third module will incorporate a CCW approach to the child and household screening.
Contents of guide (Click image to enlarge)